Gathering of Personal Information as defined in Section 6 of the Privacy Act 1988 in connection with owners’ corporation management, such information is collected directly from the individual during regular business dealings with the respective strata title developments and from third parties.
In the ordinary course of business, under the Owners corporation Act 2006, the type of information being collected may include names, addresses, telephone numbers, email addresses, marital status, taxation information, strata plan numbers and building names, etc., with your consent or when we are authorised to do so by law.
Platinum Strata uses cookies to provide information on our product/service offerings through content networks across the internet, to track interactions with our website, and to personalise client experience on our website.
Any information obtained through your voluntary participation in surveys or other interactive communications; we gather such information to improve the quality of our customer service.
We have made substantial improvements in line with the recommendations by the IT service providers and the financial institutions with the governance and compliance measures to better protect the data processing environment at all levels for the benefit of strata schemes under management.
Platinum Strata wishes to assure that the information collected will be protected against mismanagement, interference, unauthorised access, modification, and unlawful disclosure, and all redundant information will be destroyed.
All invoice processing activities and payments are carried out using the prescribed safety protocol by software provider, Property IQ.
Disclosure of personal information to third parties
We may be requested to disclose personal information to third parties to allow the inspection of records held on behalf of the buildings under management and confidential to our external service providers so they can assist with performing services on our behalf.
Such activities with external parties are generally governed by our contracts and industry best practice guidelines and in line with the privacy and confidentiality provisions which are consistent with the Australian Privacy Law obligations.
Online privacy policy
Please be assured that Platinum Strata take all reasonable steps to ensure that your information is adequately protected from unauthorised access, disclosure, or modification.
The information collected will only be used to respond to or otherwise deal with your query.
In accordance with the Privacy Act 1988, we may refuse to offer access to certain information if it would be an unlawful act or would result in the breach of another person’s privacy.
All outgoing correspondence
The transmission of information, regardless of the methodology used, is intended solely for the individual or entity to whom it is addressed. It may be confidential and legally privileged.
Suppose you are not the intended recipient or the person responsible for delivering the Email to the intended recipient. In that case, you are prohibited from disclosing, copying, using the information, or taking any action to rely upon it.
If you have received this email in error, please notify us by return email and delete this email from your computer. This Email represents the views of the individual sender, which do not necessarily reflect those of Platinum Strata Community Management except where the sender expressly states otherwise.
You are responsible for scanning this email and any files transmitted with it for viruses or other defects. Platinum Strata Community Management will not be liable for any loss, damage, or consequence caused directly or indirectly by this Email.