Integrated Full-Service Strata Management

A Welcoming Futuristic Trend within the industry

According to a recent study, Strata management companies with a broad spectrum of adversarial capabilities with superior skills in Facilities Management capabilities are said to be ahead of the curve in helping build communities.

We believe in the strategic integration of strata and facilities management functions to provide process and cost efficiencies while being able to maintain stakeholder engagement & transparency.
The synergy between these two interrelated disciplines would help enhance the optimum strata living experience and expectations of today’s occupiers.
There is a significant trend developing across the world within the strata management fraternity where mundane strata administrative functions are now being automated and streamlined to eliminate duplicity.
Inevitably, Strata and facilities management functions will eventually converge into a full-service Strata management firm with an in-house facilities management capability to provide a high-calibre management structure.

Assisting with the Settlement & Handover

Reduce costs, save time and deliver process efficiencies

Our Building Management System lets you seamlessly track and streamline the settlement and handover processes online. Send email and SMS notifications to all parties involved, updating them on settlement agreements, move-in bookings and the defect management process.

Save the time and expense of printing and compiling Owner’s Manuals
Pre-loaded floor plans, appliance manuals, warranties and finishes schedule accessible online from any
location or device
Plan and book valuation, settlement inspections and move-in bookings through the Building Management
Community Portal
Ensure any settlement proxies are authorised and recorded in the system
Manage variation schedules, and track deposit payments and apartment specifications through the system.
Preventative maintenance schedule with automatic notifications
Warranties and insurances are recorded securely with expiration notification

Web Portal for your building

Tweak the system to work just for you. Know what is happening, when it is happening, and in real-time. Every building is different, tell us your needs, and we will tailor the system to work for you.

The ultimate web portal for residents

From building notices to swift repairs, from package notifications to keys left for friends; from emergency phone calls to receiving text message updates – This System makes every facet of resident life more efficient, the building becomes a better place to live, and management is to thank.

You are building at your fingertips.

Our System offers a free iPhone and Android app for all residents. Lodge maintenance requests, check to build library documents, and leave instructions for your building manager, all from your phone.

Working with Defect Management Issues

Instantly record and manage defects

Residents can submit defects via their account
Track and pull reports on the progress of each defect item
Residents are kept up-to-date on the status of their defect
Seamless communication between the Developer, Builder and Building Management regarding defects
Permanent record of defect rectification work to avoid potential future disputes
Upload photos and documents to the maintenance requests
Ensure you recoup the entire developer bond for the defect rectification period
Pull reports on the maintenance schedule when handover is complete
Set and send automatic reminders to the relevant parties when a warranty or contract expires

Public Display – New Way of Communicating

Share your information

An electronic noticeboard to communicate messages easily to all residents, including building-wide announcements, road closures, construction updates, package arrivals and community news.
Integrate the development’s branding into the public displays, advertise upcoming projects, link with your loyalty programs or display advertisements for local service providers with specials for residents (e.g. retail or dining vendors nearby).

Catering to the New Lifestyle of Modern Living

A new environment

It takes more than bricks and mortar to add the beat to your development. It’s people and how they interact that give life to your vision.

Our Building Management System is the key to adding value to your development. The following features not only enhance the quality of lifestyle the resident will enjoy but also adds value to their purchase:

Text message notifications (from construction updates to package arrivals)
Web portal can be displayed in over 50 languages online via credit card
Reserve facilities with the click of a button
Resident Passports for security identification Resident app available on Android and iPhone
Submit payments for bonds, keys, swipes, or reservations online via credit card Reserve facilities with the click of a button

Community Development – Bringing people together.

Residents connect with their apartment, building and community precinct as a whole. Residential, Commercial and Retail are interconnected, and residents reap the benefits of buying into a community-living lifestyle that suits their needs.

These functions help transform residential properties into a place you would call “home”:

Invite purchasers to exclusive VIP Owners Events
Link to loyalty programs and your upcoming developments
Display services and special offers from nearby retail and service providers. Advertise community events in the resident calendar
Online resident Bulletin Board Distribute surveys to residents
Customise the login page and resident dashboard to reflect the development
Monitor utility consumption and pay levies

Community Features

Our building management system is, ironically, an online technology that brings back old-fashioned neighbourly values in residential buildings across the country.

Community features of Our building management system are those that elevate residents’ motivation to make their building a better place, to get to know their neighbours, to help one another, to make business connections, socialise, walk dogs together, ask for a pet-sitter, swap food, play poker, have holiday parties, and more. These functions help transform potentially indifferent buildings and residential properties into a place you would call “home,” just as you would a cosy house on a tree-lined street in the suburbs.

Services & Offers

Residents can submit requests directly to any concierge service provider or local vendor that they choose to integrate into your Our building management system site, and using the Our building management system Advantage Network local business such as restaurants, vets, gyms, etc. can sign up to distribute discounts specifically to the residents of your building.

Task-Tracking & Efficient Operation

Document Library

Post library documents and create customised categories for them. Create rules for who can view documents in each class with a single click (owners, subtenants, guests, board, front desk or maintenance staff). Upload apartment-specific documents (such as lease documents, signed waivers, and appliance manuals) and associate them with a particular occupant, owner or physical unit.

Maintenance & Work Orders

Enter work orders and document any changes or charges about each request. , keeping your resident in the loop with automatic notifications. Assign employees to each task. Generate detailed maintenance reports and charts to track trends. Schedule recurring ta

Building-Wide Calendar

Create and maintain a building event calendar for events, meetings, or appointments (i.e. broker visits, social events etc.). Generate multiple event categories and set viewing and updating permissions for who can access each type (e.g. staff, residents, or board)—schedule recurring events, such as routine inspections or board meetings.

Resident Profiles with Expandable Custom Fields

Bring up a single screen that shows all current information about that unit: contact information, outstanding repairs, amenity reservations, permissions to enter and packages awaiting pick up.

Customise the building database by adding unlimited unit-specific or occupant-specific data fields (i.e. size/sq. ft., balcony inspection date, number of pets, lease end dates, parking spaces, birthday, fitness centre membership, etc.).

Board-Only Library/Discussion Area

Post and store Board-Only documents, notices, meeting minutes, etc.

Visitor Permissions & Staff Instructions

Enter, receive, expire and track permissions-to-enter instructions using numerous customisable instruction types (permanent, temporary, housekeeper/dog walker/nanny, etc.)—upload photos and information for recurring guests and visitors—post instructions for your staff on their homepage to appear prominently upon logging in.

Amenity Reservations

Track and approve/decline resident requests for amenities like Move-In/Move-Out times, resident lounges, carpet cleaner services, etc. Set customisable scheduling guidelines and resident instructions for each comfort.

Management Analytics

Get answers to your most important questions with informative reports and graphs.

Employee Management

Choose different access levels for your employees that control what they can see and do in our building management system. Manage work schedules, track log-in times, and pull reports on Employee Activity. Create an employee photo directory that can be displayed to residents.

Key Tracking

Organise and secure your residents’ keys via an intuitive, touch-screen interface with our computerised key security system or our front desk, “Key Log.”

Package Tracking

Track packages, dry-cleaning, laundry, keys and other deliveries for your residents and keep them in the loop with automatic email notifications.

My Account

Via the optional My Account tab, residents can access the property’s online payment processor. Our building management system can integrate seamlessly with any online payment platform chosen by your management company.

Profile

Our building management system is highly customisable, and the Profile is a coherent view of everything a resident can personalise. They can set their notification preferences, contact info, emergency contact, and more.

Marketplace

The marketplace functions like an online garage sale. This is the perfect place for residents to sell their old furniture, video collections, computers, etc.

Recommendations

Here, your residents can post reviews of local businesses. These reviews are instantly credible as they come from real people in the building.

Profiles

Please share more information about themselves, such as their hobbies, interests; places travelled, etc. People can friend others in the building by sending a Friend request, and residents can share more information with their “friends” than with others.

Activity Partners

Need jogging, golf, or tennis partner? This is the place to go. Activity Partners is also where residents can find playdates for their kids.

Help Needed/Offered

Here people with unique talents can offer their skills to other residents in the building. Perhaps a resident is looking for a person with bike repair skills or a personal trainer; this is the place to go.

Pet Park

Meet other pets in the building as well as their owners. Residents can post pictures of their pets and their info.

Parking Spaces and Vehicle Management

Store and manage vehicle data, such as parking space locations and garage tag ticket numbers. Search by apartment, license plate number, parking location, and more. Plus, view each unit’s vehicle data on the unit profile screen.

Emergency Phone/SMS Broadcast System

With one click, dial every resident’s home or work phone with important instructions or notices. Record your voice or use a text-to-speech dictation. The system will automatically call each resident three times until it reaches a live answer or voicemail.

Automatic Email Notifications

Keep your residents in the loop seamlessly with automatic email notifications. You can automatically notify residents when packages or guests arrive when the status of work order changes, when a new library document has been added, when a key has been removed/returned, when another resident posts to the Bulletin Board, and much more. Residents can opt-in or out of any notifications they don’t wish to receive.

Building-Wide Surveys

Send out survey questions to owners, tenants, residents, only board…you name the audience…about any topic you choose.

Digital Signs: Electronic Displays for Packages & Announcements

Place a monitor in your lobby, mail room, or package room that displays residents’ package deliveries, calendar events, announcements, etc., in a beautifully sleek and customisable format.

Shift Log

Say goodbye to that coffee-stained, illegible, torn logbook at the front desk. This electronic version is automatically named, dated, and time-stamped and is searchable by keyword, employee, date, and apartment number, among other things. An ideal communication tool for staff and management!

Building Directory

Store and display building information and contacts to residents. Choose to add “internal-only” connections as well.

Bulletin Board

View and post on the resident bulletin board, and moderate and control posts submitted by residents.

Scrolling Announcements

Create an announcement that scrolls across the electronic package display monitor in the lobby (or wherever you choose to put it!). The information will also be displayed on the resident’s homepage.